Last Updated: May 8, 2025
1. Introduction
This Privacy Policy explains how Sparan ("we", "us", "our") collects, uses, shares, and protects personal information when you use our website, mobile application, and e-Wallet services (collectively, the "Services"). We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
- Contact Information: Name, email address, phone number, postal address.
- Identity Information: Date of birth, identification documents, photographs, and other information required for identity verification.
- Financial Information: Bank account information, payment card details, transaction history, and other financial data needed to process payments and transactions.
- Account Information: Username, password, account preferences, and security questions.
2.2 Usage Information
- Device Information: IP address, device type, operating system, browser type, and device identifiers.
- Log Information: Access times, pages viewed, features used, and other actions taken within our Services.
- Location Information: Approximate location derived from IP address or precise location with your consent.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our Services;
- To process transactions and send related information;
- To verify your identity and prevent fraud;
- To communicate with you about your account and our Services;
- To send marketing communications (with your consent where required);
- To comply with legal obligations and regulatory requirements;
- To protect the security and integrity of our Services;
- To analyze usage patterns and improve user experience;
- To personalize content and provide recommendations.
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contractual Necessity: Processing necessary for the performance of our contract with you.
- Legitimate Interests: Processing necessary for our legitimate interests, provided these interests don't override your fundamental rights and freedoms.
- Consent: Processing based on your specific consent.
- Legal Obligation: Processing necessary to comply with our legal obligations.
5. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who perform services on our behalf (such as payment processing, data analysis, email delivery, hosting services, customer service).
- Business Partners: Partners who offer joint products or services, or whose products or services may be of interest to you.
- Financial Institutions: Banks and payment service providers to facilitate transactions.
- Legal Authorities: In response to a legal request if we believe disclosure is required by law.
- Protection: When necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or illegal activities.
- Corporate Transactions: In connection with a merger, acquisition, financing, or sale of company assets.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, regular security assessments, and employee training. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The time needed to provide you with our Services;
- Legal obligations to retain data for certain periods;
- Statute of limitations under applicable law;
- Disputes or potential disputes.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request access to your personal data.
- Rectification: The right to request correction of inaccurate personal data.
- Erasure: The right to request deletion of your personal data.
- Restriction: The right to request restriction of processing.
- Data Portability: The right to receive your personal data in a structured, commonly used format.
- Objection: The right to object to processing based on legitimate interests.
- Consent Withdrawal: The right to withdraw consent at any time.
- Complaint: The right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the details provided at the end of this Privacy Policy.
9. International Data Transfers
We may transfer your personal data to countries outside your country of residence, including countries that may not provide the same level of data protection. When we transfer your personal data internationally, we implement appropriate safeguards in accordance with applicable law.
10. Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.
11. Third-Party Links
Our Services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our Services or by other means. Your continued use of our Services after such modifications constitutes your acknowledgment of the modified Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Sparan
Email: privacy@sparan.com
Address: Dublin, Ireland